Case Studies

A selection from our portfolio: Real solutions for real businesses.

Retail Expansion – Force 4 Chandlery

From humble beginnings, Force 4 has grown into a leading distributor in the marine industry with stores across England and Wales.

Challenge: Rapid growth and poor comms links at a rural HQ were straining IT resources.

Solution: In 2015, warehouse systems were migrated to a data centre, improving business continuity and enabling a new stock and order management suite.

Outcome: Seamless expansion across multiple sites, supported by a trusted partnership spanning more than two decades.

Client Quote: “We were looking to expand our distribution business but were held back by our IT systems. We have always had a strong partnership with ITP and Richard delivered the hosting platform we required to move our operations.” – Lawrence Parr, Managing Director

Cloud Migration – Microsoft Azure

Challenge: A West Country software firm needed to move hosted web services due to Server 2012 R2 end-of-life and hosting limitations.

Solution: Migrated to Microsoft Azure with AAD integration, SQL hosting via Azure VM, and custom RDS with MFA.

Outcome: Predictable costs through reserved instances and hybrid benefits, fewer servers, and more capacity to grow. The technical team now enjoys secure, reliable access with peace of mind.

Hospitality Infrastructure – historic venue

Challenge: Improve internet and comms across the estate to support events and weddings.

Solution: Phased rollout of fibre links, redundant network design, and contractor coordination.

Outcome: Since 2017, a 1Gb leased line has provided reliable connectivity for countless events. In 2025, IT Protocol continues to extend coverage across the site, ensuring guests and staff stay connected.

SharePoint Migration – London-Based Client

Challenge: Legacy server nearing end‑of‑life limited access to corporate data.

Solution: Migrated all data into OneDrive and SharePoint, enabling project teams to collaborate internally and directly with customers.

Outcome: Staff gained confidence to work flexibly, supported by VEEAM 365 backups for peace of mind.

Hardware Deployment – International Client

Challenge: Supply and deliver Dell PowerEdge servers and EMC storage to Spain.

Solution: Hardware sourced, built, and tested in Woking, then personally managed through customs and delivered directly to Barcelona.

Outcome: Successful international deployment with full compliance and quality control, proving IT Protocol can deliver anywhere in the world.

Challenge: Modernise infrastructure and bring a hosted Citrix platform back in‑house for greater control.

Solution: Migrated from Hyper‑V to VMWare with secure remote access, deployed RDS, firewalls, wireless, and a secure data vault.

Outcome: IT department gained agility and confidence, with scalable infrastructure across multiple sites.

Who we work with